What is your return policy?
We offer a hassle-free return policy within 30 days of purchase. Items must be unused and in their original packaging.
Do you provide delivery services?
Yes, we provide free delivery across London and competitive rates for surrounding areas.
Can I customize my sofa?
Absolutely! We offer a variety of customization options, including fabric, size, and color.
What payment methods do you accept?
We accept major credit/debit cards, PayPal, and bank transfers. Financing options are also available.
Do your sofas come with a warranty?
Yes, all our sofas come with a 1-year warranty covering manufacturing defects. Additional warranty options are available.
How long will it take to deliver my sofa?
Delivery times vary based on stock availability, but most orders are delivered within 7-14 business days.
Do you offer assembly services?
Yes, we offer assembly services for a small additional fee. Please let us know during checkout.
Can I visit your showroom?
Yes, our showroom is located in London, and you’re welcome to visit during our business hours.
Do you offer financing or installment payment options?
Yes, we have flexible financing options to help you spread the cost of your purchase.
What materials are your sofas made of?
Our sofas are crafted from high-quality materials, including solid wood frames and premium fabrics or leather.
Do you have eco-friendly furniture options?
Yes, we offer a range of sustainable furniture options made from eco-friendly materials.
What should I do if my furniture arrives damaged?
If your furniture arrives damaged, please contact us within 48 hours. We’ll arrange for a replacement or repair.